Disclaimer
Effective Date: August 2026
This Disclaimer (the “Disclaimer”) applies to all visitors, users, and customers who access, browse, purchase products, or use services through gekbars.com (the “Website”), operated by ROMA FOOD GROUP, INC.
Gekbars specializes in freeze-dried fruit products for customers in the United States. This Disclaimer is intended to explain the general limitations and conditions applicable to the use of our Website, products, and related services.
By accessing or using the Website, placing an order, or purchasing our products, you acknowledge that you have read and understood this Disclaimer. Nothing in this Disclaimer is intended to exclude or limit any rights, remedies, warranties, or liabilities that cannot legally be excluded or limited under applicable law.
1. General Disclaimer
1.1 Website Information
We make reasonable efforts to ensure that information published on the Website, including product descriptions, ingredient information, product specifications, storage instructions, and other content, is accurate and up to date.
However, information may occasionally contain typographical errors, omissions, or inaccuracies, and product information may change due to formulation, packaging, supplier, or production updates.
Product images are provided for illustrative purposes. Due to differences in photography, lighting, display devices, and individual product characteristics, the actual product may vary slightly in appearance, color, shape, size, or texture from images displayed on the Website.
1.2 Product Characteristics
Freeze-dried fruit is a natural food product, and variations may occur between different fruits, varieties, harvests, production batches, or individual pieces.
Minor differences in color, shape, size, texture, or flavor do not necessarily indicate that a product is defective or unsafe.
Customers should rely on the most current product packaging, ingredient list, allergen information, and applicable product-specific instructions when evaluating a product.
1.3 Website Availability
We make reasonable efforts to maintain the availability and functionality of the Website. However, we do not guarantee that the Website will always be uninterrupted, error-free, secure, or available at all times.
Temporary interruptions may occur due to maintenance, technical issues, network problems, hosting services, or circumstances beyond our reasonable control.
2. Product-Related Disclaimer
2.1 Food Products
Gekbars products are intended for normal food and snack consumption.
Customers should carefully review the ingredient list, allergen information, storage instructions, and other applicable product information before consuming any product.
Product-specific information provided on the Website does not replace the information printed on the product packaging where the packaging contains more current or specific instructions.
2.2 Storage & Handling
Customers are responsible for properly storing and handling products after delivery in accordance with the instructions provided on the product packaging or Website.
Improper exposure to moisture, heat, contamination, or other unsuitable conditions may affect the quality, texture, flavor, or shelf life of freeze-dried fruit.
We are not responsible for product deterioration resulting from improper storage or handling after delivery, except where otherwise required by applicable law.
2.3 Allergies & Dietary Restrictions
Customers with food allergies, intolerances, or dietary restrictions should carefully review the ingredients and allergen information applicable to each product before consumption.
Some products may be manufactured, processed, packaged, or stored in facilities that also handle other food allergens. Therefore, unintended allergen cross-contact may be possible.
Customers with severe allergies or other significant dietary concerns should consult an appropriate healthcare professional before consuming a product when necessary.
Please also refer to our Allergen Warning for additional information.
2.4 Product Quality Concerns
If a product arrives damaged, contaminated, spoiled, or otherwise appears defective, customers should not consume the affected product and should contact us promptly.
For eligible product-quality issues, we may provide an appropriate remedy, which may include a refund, replacement, or reshipment, in accordance with our Return & Refund Policy and applicable law.
3. User Responsibility
3.1 Appropriate Website Use
Users agree to use the Website and related services lawfully and responsibly.
Users must not:
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Use the Website for unlawful or fraudulent activities
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Attempt to interfere with Website security or operation
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Introduce malicious software or harmful code
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Attempt to gain unauthorized access to systems or information
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Scrape or collect Website information through unauthorized means
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Submit false or misleading information
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Abuse promotional offers, payment systems, or order processes
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Engage in activities that may harm Gekbars, other customers, or third parties
We reserve the right to restrict or terminate access to the Website where reasonably necessary to protect our business, customers, systems, or legal rights.
3.2 Order Information
Customers are responsible for providing accurate and complete information when placing an order, including their name, shipping address, email address, telephone number, and other information required for fulfillment.
We are not responsible for delivery problems caused by inaccurate, incomplete, or outdated information supplied by the customer, except where otherwise required by applicable law.
3.3 Account & Payment Security
Where account functionality is available, customers are responsible for maintaining the security of their account credentials.
Customers should also take reasonable precautions to protect their payment and account information and should not share passwords, verification codes, or other sensitive credentials with unauthorized persons.
4. Third-Party Websites & Services
The Website may contain links to third-party websites, services, payment providers, logistics providers, or other external platforms.
Third-party services are operated independently from Gekbars and may have their own terms, privacy policies, and security practices.
We do not control or guarantee the content, availability, security, or policies of third-party websites. Customers should review the applicable terms and privacy notices before using third-party services.
5. Force Majeure & Unforeseen Events
We will make reasonable efforts to fulfill orders and provide our services as described on the Website.
However, we may not be responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, fire, transportation disruptions, labor disputes, government actions, public emergencies, infrastructure failures, or other unforeseeable events.
When reasonably possible, we will take appropriate steps to minimize the impact of such circumstances and provide relevant updates to affected customers.
6. Intellectual Property
Unless otherwise stated, the content displayed on gekbars.com, including text, product descriptions, photographs, graphics, logos, designs, page layouts, and other original materials, is owned by or used with authorization by ROMA FOOD GROUP, INC. and may be protected by applicable intellectual property laws.
Users may access and use Website content for personal, non-commercial purposes in connection with using the Website.
Without appropriate authorization, users may not reproduce, distribute, modify, publish, publicly display, sell, or commercially exploit Website content.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Gekbars and ROMA FOOD GROUP, INC. will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or products, including losses resulting from circumstances beyond our reasonable control.
This limitation does not apply to liabilities that cannot legally be excluded or limited under applicable law.
Nothing in this Disclaimer is intended to exclude or limit liability for fraud, willful misconduct, or other liability that cannot legally be excluded or limited.
8. Relationship with Other Policies
This Disclaimer should be read together with the other policies published on gekbars.com, including our:
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Privacy Policy
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Cookie Policy
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Terms of Service
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Shipping Policy
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Payment Policy
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Return & Refund Policy
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Allergen Warning
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Food Storage & Safety Policy
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Other applicable website policies
If there is a conflict between this Disclaimer and another policy regarding a specific subject matter, the policy specifically addressing that subject matter will generally apply to that issue, except where applicable law requires otherwise.
9. Changes to This Disclaimer
We may update or revise this Disclaimer from time to time to reflect changes in our business, products, services, Website functionality, or applicable laws and regulations.
Any revised version will be published on this page with the applicable effective date.
Your continued use of the Website after an updated Disclaimer is posted constitutes acceptance of the revised terms to the extent permitted by applicable law.
10. Governing Law
This Disclaimer shall be interpreted and applied in accordance with applicable laws of the United States and the applicable laws of the state where the company operates, to the extent permitted by law.
Any dispute arising from or relating to this Disclaimer, the Website, or our products should first be addressed through good-faith communication between the parties. If the dispute cannot be resolved through such communication, it may be submitted to a court or other forum with appropriate jurisdiction, subject to applicable law.
11. Contact Us
If you have questions regarding this Disclaimer, our products, Website services, or any related matter, please contact us:
ROMA FOOD GROUP, INC.
3636 NW 60 Street
MIAMI, FL 33142
United States
Customer Support Email: [email protected]
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