Payment Policy

Effective Date: August 2026

This Payment Policy applies to all purchases made through gekbars.com, operated by ROMA FOOD GROUP, INC.

By placing an order and submitting payment through our website, you acknowledge and agree to the payment terms described below.

1. Accepted Payment Methods

Gekbars provides secure online payment options for customers placing orders within the United States.

Available payment methods may vary depending on the checkout system, payment provider, and other applicable circumstances. The payment methods available to you will be displayed during checkout.

We do not accept cash payments, checks, direct bank transfers, offline remittances, or unofficial payment arrangements unless expressly stated and authorized by Gekbars.

All payments must be completed through the payment methods officially provided on our website.

2. Currency & Product Pricing

All product prices displayed on gekbars.com are stated in U.S. dollars (USD) unless otherwise indicated.

The final amount payable may include applicable sales tax, shipping charges, or other charges required to be collected based on the customer's shipping address and applicable law.

Shipping charges will be displayed during checkout before the order is submitted.

The total amount shown at checkout represents the amount payable for the order, subject to any applicable payment authorization or adjustment permitted by law.

3. Payment Authorization & Order Confirmation

Full payment authorization is generally required before an order can be confirmed and prepared for shipment.

Submitting an order does not necessarily mean that the payment has been successfully completed or that the order has been accepted.

We reserve the right to review orders and decline, cancel, or limit transactions where reasonably necessary, including in cases involving:

• Suspected fraud or unauthorized payment activity

• Incorrect or incomplete billing information

• Payment authorization failure

• Pricing or product listing errors

• Duplicate or abnormal orders

• Product availability issues

• Transactions that may violate applicable laws or our policies

If an order is canceled after payment has been successfully captured, any applicable refund will be processed in accordance with our Return & Refund Policy.

4. Payment Confirmation

After a successful payment and order submission, you will generally receive an order confirmation email containing relevant order information.

Order processing will normally begin after payment has been successfully verified.

If your payment account has been charged but you do not receive an order confirmation or your order status does not update correctly, please contact our customer support team at [email protected].

When contacting us, please provide your order number and any relevant payment information that can help us locate the transaction.

5. Payment Security & Information Protection

Payments made through Gekbars may be processed by third-party payment service providers.

We take reasonable measures to help protect payment-related information and use service providers that employ appropriate security measures for payment processing.

We generally do not store complete payment card numbers or complete payment credentials on our own systems.

Gekbars will not intentionally request your payment password, one-time verification code, security PIN, or other sensitive payment credentials through unsolicited emails, messages, or other unofficial channels.

Customers should never provide payment credentials to individuals claiming to represent Gekbars through unofficial communication channels.

6. Payment Verification & Fraud Prevention

For security and fraud-prevention purposes, certain transactions may be subject to additional verification by the payment provider or by us.

If a transaction cannot be reasonably verified or appears to involve unauthorized or fraudulent activity, we may delay, decline, or cancel the transaction.

Any verification process will be conducted only for legitimate security and transaction-processing purposes.

7. Taxes & Additional Charges

Applicable sales tax and other legally required charges may be calculated based on the customer's shipping destination and applicable laws.

Where required, applicable taxes and charges will be displayed during checkout before payment is finalized.

Customers are responsible for reviewing the final order total before submitting payment.

8. Refunds & Payment Reversals

If a refund is approved under our applicable policies, the refund will generally be issued to the original payment method used for the transaction.

Once we authorize a refund, processing on our side will generally take 3–5 business days. The time required for the refunded funds to appear in your account may vary depending on the payment provider or financial institution and may take an additional 5–10 business days.

Gekbars cannot guarantee the exact date on which a payment provider will post the refunded funds to a customer's account.

For more information regarding eligibility for refunds, replacements, or reshipments, please refer to our Return & Refund Policy.

9. Failed, Declined, or Uncompleted Payments

If a payment is declined, fails, or is not successfully authorized, the order may not be processed.

Customers may be asked to verify their payment information or use another available payment method.

If your bank or payment provider shows a pending authorization even though the order was not completed, the pending amount may be released according to the payment provider's own processing procedures.

If you believe you have been charged for an unsuccessful order, please contact us so that we can investigate the transaction.

10. Order Cancellation & Payment Issues

If you need to cancel an order, please contact our customer support team as soon as possible.

We will make reasonable efforts to accommodate cancellation requests received before an order has been processed or shipped. Once an order has entered fulfillment or has been shipped, cancellation may no longer be possible.

Any eligible refund resulting from an approved cancellation will be handled according to our applicable policies.

11. Policy Updates

We may update or revise this Payment Policy from time to time to reflect changes in payment services, website functionality, business practices, security procedures, or applicable laws and regulations.

Any revised version will be posted on this page with an updated effective date where appropriate.

Your continued use of the Gekbars website after an updated policy is published constitutes acceptance of the revised terms to the extent permitted by applicable law.

12. Contact Us

If you have questions about payment processing, order charges, payment confirmation, refunds, or other payment-related matters, please contact us:

ROMA FOOD GROUP, INC.
3636 NW 60 Street
MIAMI, FL 33142
United States

Customer Support Email: [email protected]

When contacting us about a payment or order issue, please provide your order number and relevant transaction details so that our team can assist you more efficiently.