Shipping Policy

Effective Date: August 2026

This Shipping Policy applies to all orders placed through gekbars.com. By placing an order with Gekbars, you acknowledge and agree to the shipping terms and conditions described below.

1. Shipping Coverage

Gekbars currently ships orders to delivery addresses located within the United States.

At this time, we do not offer international shipping to destinations outside the United States.

2. Order Processing Time

After an order has been successfully placed and payment has been confirmed, orders are generally processed and prepared for shipment within 1–2 business days.

Orders placed on weekends or U.S. federal holidays will generally be processed on the next available business day.

Processing times may occasionally vary due to order volume, inventory availability, severe weather, or other circumstances beyond our reasonable control.

3. Order Cut-Off Time

Orders placed before 2:00 PM (Eastern Time) on regular business days may be processed for shipment on the same business day.

Orders placed after the daily cut-off time will generally be processed on the next business day.

Please note that meeting the cut-off time does not guarantee same-day delivery, as delivery time begins after the order has been dispatched.

4. Shipping Origin

Orders are processed and shipped within the United States.

Business & Shipping Address:
ROMA FOOD GROUP, INC.
3636 NW 60 Street
MIAMI, FL 33142
United States

5. Estimated Delivery Time

Standard domestic shipping generally takes approximately 5–9 business days after dispatch.

Delivery estimates are provided for general guidance and may vary depending on the destination, carrier operations, weather conditions, holidays, peak shipping periods, or other circumstances beyond our control.

Actual delivery times may therefore be longer than the estimated timeframe in certain situations.

6. Shipping Fees

Gekbars offers the following standard shipping rates:

• Free Shipping: Orders of $49.00 or more

• Standard Shipping: $5.99 for orders under $49.00

The applicable shipping fee will be displayed during the checkout process before you complete your purchase.

Unless otherwise stated, promotional offers or special shipping arrangements may be subject to separate terms.

7. Shipping Methods

Depending on the delivery destination, order characteristics, and carrier availability, we may use established domestic shipping carriers such as USPS, UPS, FedEx, or other qualified delivery services.

The shipping carrier and available delivery method may vary by order.

8. Shipment Confirmation & Tracking

Once your order has been dispatched, we will generally send a shipping confirmation email containing available tracking information.

You may use the tracking information provided to check the status and progress of your shipment through the applicable carrier's tracking system.

Please allow some time for tracking information to become active after the package has been handed over to the carrier.

9. Delayed, Lost, or Damaged Packages

While we work with established shipping carriers to support reliable delivery, shipping delays may occasionally occur due to weather, carrier disruptions, holidays, incorrect delivery information, or other circumstances outside our reasonable control.

If your package appears to be significantly delayed, lost, or damaged during transit, please contact our customer support team. We will review the available shipment information and assist with the next appropriate steps.

For damaged packages, customers are encouraged to contact us as soon as possible after delivery and provide relevant order and package information, including photographs where appropriate.

10. Incorrect or Undeliverable Addresses

Customers are responsible for providing complete and accurate shipping information when placing an order.

If a package cannot be delivered because of an incorrect or incomplete address, insufficient delivery information, an unreachable recipient, or refusal to accept the package, additional shipping or reshipping costs may apply.

If a package is returned to us because of an incorrect address or failed delivery, please contact our customer support team for assistance.

11. Shipping Policy Updates

We may update or revise this Shipping Policy from time to time to reflect changes in our shipping arrangements, business operations, carrier services, or applicable requirements.

Any updated version will be posted on this page with the applicable effective date.

Your continued use of our website and placement of orders after an updated Shipping Policy is published constitutes your acceptance of the revised policy, to the extent permitted by applicable law.

12. Contact Us

If you have questions about shipping, order processing, delivery times, tracking information, or other shipping-related matters, please contact us:

ROMA FOOD GROUP, INC.
3636 NW 60 Street
MIAMI, FL 33142
United States

Customer Support Email: [email protected]

We will make reasonable efforts to assist you and provide timely information regarding your order and shipment.